Our online course shows how to implement user experience techniques and processes in your digital development.
Key features
- Maximum of four delegates
- Just £495 per person
- 4 X 2 hour classes
- Full support after the course
- Course materials provided
- Interactive exercises
- One-to-one mentorship
How it works
Live, trainer-led class on Zoom with a maximum of four delegates to ensure maximum engagement. A small number of participants allows the trainer to gain a deeper understanding of the participants’ needs and the projects they’re working on to assist in providing live consultancy to implement the techniques learned.
Course Outline
UX Research
Understanding your users
Mental Models
Context
Creating Personas
Heuristic Evaluation
Card Sorting – physical and online
Ethnography, Interviews, Surveys, Focus Groups
Usability Testing – in person and remote
Think Aloud Protocol
Setting up a lab – tools
UX Metrics
UX Design
Process of Design
Scenarios & User Journeys
Information Architecture
Building IA from Scenarios
Navigation
Sitemaps, Wireframes, Prototypes – tools
Labelling & Copy
Visual Design
Accessibility
Design Patterns
Form Usability and Design
Mobile and Responsive Design
Multichannel inc. IoT
UX and the organisation & Transformation